Caring for the Case Manager: Understanding Vicarious Trauma and its Impacts



Vibrant Emotional Health (formerly MHA-NYC) - Case Management


Please register on EventBrite and Zoom!


Caring for the Case Manager:

Understanding Vicarious Trauma and its Impacts

April 22nd, 2020 10 am to 12 pm


Based on guidance from government officials and health experts regarding COVID19, and in order to ensure the health and safety of all training attendees, Vibrant Training sessions for DYCD-funded program staff will be facilitated online using Zoom through the end of April.  We appreciate your patience with this process, as it is new technology for many of us.  If you are interested in attending this session online, please register through EventBrite, and the updated Zoom links will be sent out via reminder emails.  Thank you!

Target Audience:  Program staff and supervisors from DYCD-funded programs that provide case management services


The act of caring is powerful and healing, and many of us in the helping professions see our work as a calling and not just a job.  Indeed, there is nothing more important than building safe and healthy relationships with youth and families in our communities, especially when it is estimated that at least half of our nation’s children (and 70% of adults) have experienced traumatic events or conditions such as abuse, violence, and poverty.  Vicarious trauma, also known as compassion fatigue or secondary traumatic stress, is what happens when human beings come in contact with survivors of trauma, and it’s an on-the-job hazard for all helping professionals.  How can we manage the impact of vicarious trauma in our work and our lives?  This interactive workshop is an opportunity for “you-time”—please join us to connect with supportive colleagues and add to your self-care toolbox.  You will leave refreshed and inspired so that you can be there for others as well as yourself!

Learning Objectives:

Participants will be able to…

  • Describe the difference between primary trauma and vicarious trauma, and why it’s important to have coping strategies for both

  • Know what the acronym “A.C.E.S.” stands for, and how to access resources in the “ACES Too High” movement

  • Make a plan to incorporate at least one new self-care strategy 

Facilitated by Elizabeth Speck, Ph.D., Principal of Mind Open Learning Strategies

Please contact Cristina Harris (charris@vibrant.orgwith any questions.