Caring for the Case Manager: Understanding Vicarious Trauma and its Impacts



Vibrant Emotional Health (formerly MHA-NYC) - Case Management


Zoom workshop

Zoom link will be sent following EventBrite registration

Caring for the Case Manager:

Understanding Vicarious Trauma and its Impacts

June 23rd, 2020 10 am to 12 pm



All Vibrant Training sessions for DYCD-funded program staff will be facilitated online using Zoom throughout the end of June.  We appreciate your patience with this process, as it is new technology for many of us.  


Following your registration on EventBrite, you will receive the Zoom registration link. You will need to register for the session on Zoom prior to the start of the training to receive the link in a confirmation email to attend the Zoom training.


After attending the session, you will receive a certificate of attendance via email along with the materials shared in the session within 72 hours.

Target Audience:  Program staff and supervisors from DYCD-funded programs that provide case management services


The act of caring is powerful and healing, and many of us in the helping professions see our work as a calling and not just a job.  Indeed, there is nothing more important than building safe and healthy relationships with youth and families in our communities, especially when it is estimated that at least half of our nation’s children (and 70% of adults) have experienced traumatic events or conditions such as abuse, violence, and poverty.  

Vicarious trauma, also known as compassion fatigue or secondary traumatic stress, is what happens when human beings come in contact with survivors of trauma, and it’s an on-the-job hazard for all helping professionals.  How can we manage the impact of vicarious trauma in our work and our lives?  This interactive workshop is an opportunity for “you-time”—please join us to connect with supportive colleagues and add to your self-care toolbox.  You will leave refreshed and inspired so that you can be there for others as well as yourself!

Learning Objectives:

Participants will be able to…

  • Describe the difference between primary trauma and vicarious trauma, and why it’s important to have coping strategies for both

  • Know what the acronym “A.C.E.S.” stands for, and how to access resources in the “ACES Too High” movement

  • Make a plan to incorporate at least one new self-care strategy 

Facilitated by Elizabeth Speck, Ph.D., Principal of Mind Open Learning Strategies

Please contact Cristina Harris (charris@vibrant.orgwith any questions.