Caring for the Case Manager: Understanding Vicarious Trauma and its Impacts



Vibrant Emotional Health (formerly MHA-NYC) - Case Management


To be determined

NY 10004

NY, US, 10004

Caring for the Case Manager:

Understanding Vicarious Trauma and its Impacts

Thursday, October 24th, 2019 10 am to 4 pm


Target Audience:  Program staff and supervisors from DYCD-funded programs that provide case management services


The act of caring is powerful and healing, and many of us in the helping professions see our work as a calling and not just a job.  Indeed, there is nothing more important than building safe and healthy relationships with youth and families in our communities, especially when it is estimated that at least half of our nation’s children (and 70% of adults) have experienced traumatic events or conditions such as abuse, violence, and poverty.  


Vicarious trauma, also known as compassion fatigue or secondary traumatic stress, is what happens when human beings come in contact with survivors of trauma, and it’s an on-the-job hazard for all helping professionals.  How can we manage the impact of vicarious trauma in our work and our lives?  This interactive workshop is an opportunity for “you-time”—please join us to connect with supportive colleagues and add to your self-care toolbox.  You will leave refreshed and inspired so that you can be there for others as well as yourself!

Learning Objectives:

Participants will be able to…

  • Describe the difference between primary trauma and vicarious trauma, and why it’s important to have coping strategies for both

  • Know what the acronym “A.C.E.S.” stands for, and how to access resources in the “ACES Too High” movement

  • Make a plan to incorporate at least one new self-care strategy 

Facilitated by Elizabeth Speck, Ph.D., Principal of Mind Open Learning Strategies


Please note that the workshop begins at 10:00 am. Lunch will NOT be provided.  Participants are welcome to bring their own lunch, and there are many lunch options near the training site.

In order to participate in this workshop it is important to arrive on time. Anyone arriving after 10:30 am will not be allowed to join the workshop.

Cancellation Policy: Cancellations for this training must be submitted within 48 hours prior to the training date through the EventBrite registration page in order to allow waitlisted registrants an opportunity to attend.

This professional development opportunity is provided at no cost to you but has a value of $120-150 per person for DYCD.  If you register for and are subsequently unable to attend this session you are responsible for cancelling your registration or risk being waitlisted for future events.  

Please contact Cristina Harris (charris@vibrant.orgwith any questions.