Guiding the Journey to Success: Implementing Best Practices in Case Management



Vibrant Emotional Health (formerly MHA-NYC) - Case Management



40 Broad St, 5th floor, NY, NY 10004

NY, NY, US, 10004

Guiding the Journey To Success: Best Practices in Case Management

September 12th, 2019  10 a.m. – 4 p.m.


Target Audience: This  intensive workshop is intended for all caseworkers and staff within DYCD-funded programs that provide case management services.

Workshop Description: 

Have you ever tried to get somewhere but forgot the roadmap? Getting from Point A to Point B requires guidance and support, and when working with clients to achieve outcomes, you are often the GPS for clients’ journey to reach their final destination.

Effective case management begins with a strength-based assessment that provides a holistic picture of the client and his/her needs for participating in your program. This foundational assessment is crucial, and acts as the basis for all on-going work with the client. From here, setting clear and achievable goals with the client, outlining measurable action steps, and documenting progress are the on-going guidance required to support successful outcomes. This full-day workshop will be highly interactive using case studies, role plays, writing exercises, and practical tools to enhance your effective case management skills.

Facilitated by: Cristina Harris, Vibrant Emotional Health

Please note that the workshop begins at 10:00 am. Vibrant will provide coffee, tea, and a light breakfast.  Participants are welcome to bring their own lunch, and there are many options near the training site.

In order to participate in this workshop it is important to arrive on time. Anyone arriving after 10:30 am will not be allowed to join the workshop.

Cancellation Policy: Cancellations for this training must be submitted within 48 hours prior to the training date through the EventBrite registration page in order to allow waitlisted registrants an opportunity to attend.

This professional development opportunity is provided at no cost to you but has a value of $120-150 per person for DYCD.  If you register for and are subsequently unable to attend this session you are responsible for cancelling your registration or risk being waitlisted for future events.  


Please contact Cristina Harris (charris@vibrant.orgwith any questions.

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